OfficeMax Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.5


OfficeMax
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Over 575,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.6
On Time Delivery: 8.8
Customer Support: 8.4
Products Met Expectations: 8.7
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of OfficeMax

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Nov 30, 2008
I logged into check if my printer was shipped and did not see a delivery date. OM left a message and I printed the delivery form and posted it on my door. Gave the office a call and the the printer was delivered as requested. Thank you.
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Nov 30, 2008
Product arrived earlier than anticipated, was in excellent condition, and I am completely satisfied with the experience.
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Nov 29, 2008
I was disappointed that the OfficeMax store did not have the product I wanted, therefore I had to pay shipping. When I lived in NV the OfficeMax store there carried the product.
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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 1.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Nov 29, 2008
Ordered bulk toilet tissue online at price that THEY posted. If it was an incorrect price on their website they should honor it. So, instead, cancelled my order....not good business.
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Nov 29, 2008
When I went to the store in my town, I was compleatly surprised by the promt, curtious service and the help I received. All three of the gentlemen, that helped me that night were wonderful. So very helpful. The explained everything in detail so when... (more)
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Nov 29, 2008
Very pleased with everything.
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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 1.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Nov 29, 2008
Not good with price mistakes.
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Nov 29, 2008
I thought the printer was built into the computer. I did not know they were separate items.
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Would Shop Here Again: 2.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Nov 26, 2008
We received the wrong color on 2 items and we ended up getting the wrong part for one item. After putting together the hutch we released it was the smaller size and we paid for the larger one. The other 2 will be sent back for the right color.
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Nov 26, 2008
One of our items never arrived but the situation was resolved in a easy and timely manner. Thanks!
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